Teams at Bridge (bridge.xyz)

Own end-to-end payer network contracting and rate negotiation for national and regional commercial and Medicare payers. Manage contract submissions, negotiations, and payer relationships; maintain contract and rate tracking systems; benchmark and monitor reimbursement; identify network growth opportunities; collaborate cross-functionally to resolve issues and scale processes.

Lead and build Bridge's partner support function: design triage/escalation/SLAs, hire and coach a support team, use tooling (Pylon/HubSpot) and data to resolve issues fast, eliminate recurring friction via root-cause fixes, proactively monitor partner health, and coordinate with Account Management to drive operational improvements and knowledge management.

Perform accurate medical coding (CPT, ICD-10, HCPCS), audit coded data, support coding-related appeals, maintain compliance with CMS/HIPAA, and educate RCM staff to optimize reimbursement in a telehealth setting.