Teams at Brex

Own daily fraud operations workflows including transaction review, first-party fraud, and account takeovers. Make risk-based decisions, escalate incidents, conduct root-cause analysis, and drive projects to improve AI tooling and operational scalability. Partner with Policy, Data Science, and Engineering to reduce fraud losses and streamline processes while balancing customer experience.

Manage daily fraud workflows (transaction fraud, first-party fraud, account takeovers), own case queues and incident handling, make risk-based decisions, reduce losses, improve operational efficiency, ship fraud ops projects, and partner with Policy, Data Science, and Engineering to enhance tooling and AI-driven processes.

Manage day-to-day fraud operations including transaction reviews, first‑party fraud, and account takeovers. Own queues, escalate incidents, perform root‑cause analysis, and drive projects to reduce losses and improve operational efficiency using AI tools. Collaborate with Policy, Data Science, and Engineering to improve tooling and scale fraud prevention.