Teams at Brevo

Build Brevo OS, an AI-native operating system for small businesses. Translate business needs into products, define users and data models, extend platform primitives, and ship production features. Work across product, frontend, backend, infrastructure, data modeling, and AI, primarily through coding agents. Decompose problems for agents, review generated code, maintain quality through testing and instrumentation, and improve systems in production.

Build and own scalable Go microservices and React interfaces from concept through launch and iteration. Drive technical and product decisions, improve system reliability and performance, reduce technical debt, mentor engineers, and collaborate with Product, Design, Infrastructure, and Engineering. The role requires developing high-throughput distributed systems, debugging production environments, using databases, messaging systems, caching, and applying AI tools to improve productivity and customer outcomes.

Manage customer tickets and resolve questions across phone, email, and chat. Escalate complex issues, build client relationships, identify platform bugs with technical teams, and provide excellent customer experiences. The role requires learning email marketing, marketing automation, e-commerce, DNS, HTML, and API concepts. It involves working independently in a hybrid office environment, with possible weekend or night shifts.