Teams at Breezeway

Lead Breezeway's post-sale organization by defining customer experience strategy, managing customer success, and optimizing implementation and support operations. Drive retention and operational efficiency while developing a high-performance CX team.

As a Client Success Manager, you'll manage client relationships post-implementation, promote product adoption, identify upsell opportunities, and ensure client needs are met efficiently.

Generate and qualify sales opportunities via inbound follow-up and proactive outbound prospecting. Research prospects, schedule and conduct demos and webinars, collaborate with sales and channel partners, use CRM and productivity tools, and meet measurable performance goals.