Jobs at Breckenridge Grand Vacations

Leads a 50-person marketing organization responsible for generating, qualifying, booking, and fulfilling 10,000–15,000 annual timeshare tours. Owns acquisition channels, cost-per-tour economics, P&L, lead conversion, CRM and marketing technology, ecommerce, outbound operations, brand, creative, launches, compliance, and executive reporting. Partners closely with Sales, Finance, IT, Analytics, vendors, and resort marketing partners to reduce costs, improve tour quality, and drive profitable growth.

Leads the selection, implementation, integration, and optimization of marketing technology systems supporting customer journeys, CRM, automation, websites, analytics, and campaigns. Translates business needs into technical requirements, workflows, testing plans, and solutions; manages roadmaps, risks, vendors, and stakeholders. Troubleshoots APIs, data flows, and system issues while maintaining data governance, compliance, documentation, and user enablement. The role requires Salesforce expertise, SQL, integration troubleshooting, marketing automation knowledge, and strong cross-functional communication.

Manages accounts receivable activities, including auditing accounts, monitoring delinquent mortgage balances, processing payments and refunds, supporting deed releases and recoveries, and resolving owner inquiries about mortgages, HOA accounts, and loans. Maintains accurate records, handles high-volume communications, ensures regulatory and data-security compliance, collaborates on accounting issues, and supports reporting, process improvements, and related AR functions.

Coordinates bilingual English and Spanish employee orientations, training sessions, calendars, records, materials, and LMS activities. Facilitates leadership, customer service, and conflict management training; promotes learning opportunities; supports engagement surveys and initiatives; and collaborates with HR and organizational leaders. The role requires strong organization, communication, confidentiality, attention to detail, customer service, and reliable year-round commuting to Breckenridge.

The role involves engaging with customers, communicating vacation ownership benefits, scheduling presentations, and managing promotional displays.