Teams at BranchLab

Lead strategy and execution for data products, identity graph capabilities, and integrations. Define packaging, distribution, governance, and metrics; prioritize roadmap tradeoffs; and work cross-functionally to deliver privacy-safe, scalable data assets and partner integrations that drive adoption and commercial impact.

Own product execution for Pathwai, partnering with engineering, design, and data teams to define requirements, build conversational AI, dashboards, and workflow tools; gather customer feedback; run discovery through launch; and monitor adoption and metrics for pharmaceutical marketing customers.

The Client Success Manager will build client relationships, guide onboarding, address inquiries, drive retention, provide training, and analyze satisfaction metrics.