Teams at Brain Corp

Plan and execute robotic integration programs across the product lifecycle. Coordinate cross-functional engineering teams (software, hardware, firmware, cloud, autonomy), manage schedules and milestones, liaise with partners and product management, identify risks and mitigations, and present technical program updates. Up to 25% travel.

The Technical Support Engineer IV ensures optimal robot performance, resolves complex technical issues, mentors junior staff, and collaborates with customers and engineering teams to enhance operations and customer satisfaction.

Senior technical support engineer responsible for remote monitoring, advanced troubleshooting, and resolution of hardware and software issues for deployed robot fleets. Acts as SME and liaison to customers, OEMs, and engineering; leads projects, mentors junior staff, creates dashboards and metrics, and provides on-site support as needed to improve customer satisfaction and product reliability.