Jobs at Braille Institute

Coordinates the scheduling, publishing, technical production, and live support of virtual learning sessions and events. Manages Zoom and Microsoft Teams configurations, participant support, accessibility features, presenter preparation, recordings, incident logs, and post-session quality reviews. Analyzes survey and engagement data using Excel, HubSpot, and database dashboards to recommend improvements. Acts as a cross-functional liaison among Programs, Marketing, IT, and Customer Service while coaching presenters and improving participant experiences.

Performs general accounting duties including payroll assistance, invoice coding and posting, vendor communication, utility bill processing, 1099 issuance, contractor returns, audit support, purchase orders, and accounts receivable backup. The role requires accurate transaction processing, reconciliation, reporting, and compliance with accounting procedures. It may also involve training volunteers, interns, and temporary workers.

Develop and execute digital fundraising strategies to grow donor acquisition, retention, revenue, and average gift size. Manage campaigns, donor journeys, email communications, digital giving platforms, reporting, and conversion optimization. Partner with Marketing, IT, vendors, and development leaders to align campaigns and improve the donor experience. Analyze performance data, test new initiatives, oversee platform configurations, and create persuasive digital content and campaign visuals.

Leads Braille Institute’s digital storytelling strategy, podcast and audio/video production, distribution, accessibility, and audience growth. Oversees complete production lifecycles, webinars, studio operations, talent direction, budgets, performance metrics, and accessible content standards. The role develops programming for Braille Institute and Vision Support America, collaborates across departments, and represents the organization in national library and accessibility forums.