Teams at Bradford Health Services

Answer referral inquiries, screen individuals for behavioral health needs, collect clinical and insurance information, explain treatment programs, verify eligibility, arrange financial details, and coordinate assessments and admissions. Maintain confidential EHR records, track referrals and follow-ups, collaborate with hospitals, physicians, social workers, and case managers, and support continuity of care while following HIPAA and regulatory requirements.

Verifies prospective clients’ insurance eligibility and benefits, including deductibles, copays, coinsurance, out-of-pocket limits, and authorization requirements. Accurately documents coverage in company systems, communicates financial responsibility to internal teams, maintains HIPAA compliance and confidentiality, and collaborates with patients, families, insurers, and coworkers. Requires reliable attendance, transportation, a valid driver’s license, background-check clearance, and travel as needed.

Answers referral inquiries, conducts initial behavioral health screenings, gathers patient and insurance information, explains treatment programs, verifies eligibility, coordinates admissions, schedules assessments, and maintains confidential EHR records. Collaborates with hospitals, physicians, case managers, social workers, and referral sources to support timely placement and continuity of care while ensuring HIPAA and regulatory compliance.