Search the 6 jobs at boxxe

The Senior Account Manager will engage with new and existing customers in the Defence sector, promoting boxxe's technology solutions while managing the end-to-end sales cycle. Responsibilities include nurturing leads, building client relationships, understanding customer requirements, and enhancing defence intelligence within a collaborative sales team.

As a Lifecycle Ticket Coordinator, you will provide exceptional customer support by processing and monitoring lifecycle tickets, liaising between customers and suppliers, and tracking issues through resolution. You'll assist in managing email requests, support colleagues, monitor stock levels, and update the internal knowledgebase.

As a Buyer at boxxe, you will support the Procurement team in securing quality products and services at competitive prices. Responsibilities include sourcing goods, maximizing margins through negotiation, maintaining supplier relationships, validating quotes, and ensuring compliance with procurement policies. You will also collaborate with Sales, Finance, and other departments to drive value and improve processes.

As the Interim Head of SOC, you will lead the Security Operations Centre team, enhancing incident response and threat detection capabilities. Your role involves optimizing processes and workflows while mentoring staff, monitoring security events, conducting risk assessments, and managing customer security reporting. This position directly impacts clients' cybersecurity strategies and ensures efficient operations.

As a Consultancy Manager, you will lead and manage a team of Professional Services and Project Management Consultants, ensuring effective delivery and oversight on projects. You will contribute to billable consultancy work, mentor team members, set strategic goals, and collaborate with other business areas to support growth and resource management.

The 1st Line Support Engineer role focuses on resolving user queries and IT issues using ITSM tools while ensuring smooth IT operations. Responsibilities include monitoring system alerts, providing updates, collaborating for issue escalation, and maintaining compliance with security standards. Continuous improvement and customer-centric communication are key aspects of this position.