Teams at Bowie State University

Provides front-office, administrative, budgeting, purchasing, grant, contract, database, website, reporting, and event support for Disability Support Services. Serves as the department’s initial contact, manages communications and workflows, maintains confidential student information, monitors budgets and contracts, and assists with accessibility-related programs and events. Requires strong organization, customer service, judgment, problem-solving, and proficiency with Microsoft Office.

Develops and edits digital communications, technology announcements, newsletters, website content, FAQs, and presentations. Translates technical information into accessible language, maintains communications calendars and project documentation, organizes grant evidence, supports reporting and evaluation activities, and assists with technology events and stakeholder communications. The role also maintains trackers, records meeting decisions and action items, coordinates message distribution, and provides administrative and project support to the university’s IT Business Operations unit.

Provides Tier 2 desktop and audiovisual support across campus classrooms, offices, laboratories, and event spaces. Installs, configures, images, troubleshoots, and maintains Windows and macOS devices, peripherals, collaboration tools, presentation systems, microphones, cameras, projectors, and video conferencing equipment. Responds to incidents, documents resolutions and inventory, supports events, coordinates vendors, trains users, and collaborates with higher-tier infrastructure teams. The role includes on-call or after-hours support, frequent campus walking, and lifting equipment up to 50 pounds.