Teams at Bough

Leads Bough’s research operations practice, managing client study delivery from contact strategy and multi-channel outreach through interview scheduling, team supervision, quality reviews, data hygiene, and client reporting. The role oversees AI-assisted personalization, maintains contact intelligence, coaches interviewers, monitors quotas, and proactively resolves delivery issues while managing multiple studies for financial services research clients.

Implement automation and RPA solutions for finance processes, configure vendor tools, develop Python and SQL scripts, support ETL and BI implementations, and deploy practical AI workflows. The role focuses on hands-on client delivery, data validation, reconciliations, documentation, reusable components, vendor evaluation, and stakeholder collaboration.

Conduct telephone and virtual interviews with senior financial services professionals to support client research and strategic objectives. Manage structured multi-touch outreach, review AI-generated pre-call briefs, navigate objections, maintain accurate activity records, and protect confidential information. The role requires credible executive communication, familiarity with primary research methods and contact-tracking tools, strong financial services terminology, and excellent spoken and written English. Work is conducted during CST/EST business hours.