Botsplash

HQ
Charlotte, North Carolina, USA
20 Total Employees
Year Founded: 2017

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Botsplash is a B2B omni-channel conversation platform that manages Business Agent and Business Customer conversations. Businesses receive the benefit that their Agents, from a single Botsplash platform, can connect and engage with their customers that may be using different channels such as SMS, WebChat, or FaceBook to name a few. The platform is powered with Machine Learning/NLP modules to facilitate automated responses, routing, and escalations to manage the right balance for Live Chat vs. Automated Bots.

Botsplash Offices

OnSite Workspace

Employees work from physical offices.

Typical time on-site: None
HQCharlotte, North Carolina, USA