bolttech Benefits Overview

Leads FP&A, financial control, tax, budgeting, forecasting, reporting, risk management, compliance, and business-case development for Malaysia and Singapore operations. Manages and develops finance teams, partners with business stakeholders, supports audits and regulatory requirements, and provides strategic financial insights to management and the board.

Supports business fulfillment through certificate administration, legal and corporate documentation, tender and proposal submissions, finance operations, recordkeeping, stakeholder coordination, and SLA tracking. The role ensures accurate and timely processing, identifies operational improvements, supports digital transformation and process standardization, and escalates issues or delays while managing multiple priorities and sensitive documents.

Leads operations teams and external service providers across customer service, repair, reverse logistics, device trade-in, captive repair, inventory, warehousing, and supply chain functions. Owns KPIs, SLAs, turnaround times, budgets, profitability, client commitments, vendor performance, risk mitigation, process improvement, and service expansion. Coordinates cross-functional initiatives, develops operational strategies, reports results to executives and clients, and manages second-hand device trading capabilities.