Teams at Bolt.new

Contact high volumes of website leads, conduct discovery calls, qualify prospects into marketing-qualified leads, maintain accurate CRM records, nurture unready leads, and coordinate handoffs to inside sales representatives. Success is measured through connected calls, MQL generation, call activity, response time, CRM hygiene, and handoff quality.

Leads OEM sales for EV charging solutions in Bangalore. Responsibilities include developing relationships with electric vehicle manufacturers, identifying integration and partnership opportunities, managing the full enterprise sales lifecycle, negotiating contracts, onboarding accounts, and driving revenue. The role coordinates with product, operations, deployment, and marketing teams, tracks market trends and competitor activity, prepares forecasts and pipeline reports, manages key accounts, and represents the company at industry events. Extensive travel across South India is required.

Handle customer queries through calls, email, and chat; troubleshoot issues, provide timely resolutions, manage escalations, maintain CRM records, coordinate with internal teams, and meet SLA, CSAT, response-time, resolution-time, and productivity targets. The role also involves identifying recurring issues, updating support documentation, capturing feedback, and proactively communicating with customers.