Teams at Bolna

Perform LLM and ASR benchmarking and evaluation, build evaluation pipelines and golden datasets, analyze infra/latency and agent behavior, run self-serve funnel and product/growth analyses, and deliver repeatable dashboards and reports for product, ML, and infra stakeholders.

Design, write, and iterate system prompts and conversation flows for voice agents. Test calls, fix failures, onboard customers, maintain prompt libraries, red-team agents, and feed insights to product and engineering. Work with vernacular languages and scale deployments across industries.

Manage end-to-end recruitment, maintain hiring processes, build a talent pipeline, coordinate with stakeholders, and assist in candidate experience.