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Bold is looking for a Customer Support Associate to provide assistance to Bold’s members in order to build stronger relationships and support members on their healthy aging journey. This is a full-time remote role reporting to the Manager of Member Experience. Key responsibilities include handling inbound tickets, ensuring quick response rates, troubleshooting technical issues, and communicating member feedback.
Bold is seeking a Software Engineer to deliver on high impact initiatives and build web and mobile features to engage with members. Key responsibilities include building web and mobile features, collaborating with internal stakeholders, and maintaining platform improvements. Required skills include 2+ years of experience with Node, Javascript, and React. Growth mindset, communication skills, and empathy are also important qualities for the role.