Teams at Bold Orange

The Director of Client Strategy and Services leads holistic marketing strategies, focusing on marketing automation and customer experiences. This role emphasizes collaboration, client relationship management, and strategic storytelling across digital platforms.

Lead planning, coordination, and delivery of digital projects and retainers across channels. Define scope, budgets, and resource plans; create and drive project timelines; manage deliverables and stakeholder communications; facilitate team meetings; remove roadblocks; support client interactions; and promote professional development and agency culture. Work spans multi-channel marketing campaigns, front-end site efforts, email, content management, SEO, and analytics.

Lead client-facing discovery and backlog strategy for marketing technology solutions. Translate client needs into epics, features, and user stories, manage prioritization, facilitate Agile ceremonies, author technical documentation, and ensure delivery readiness and alignment across cross-functional teams.