Teams at BMW of North Haven

Supports automotive sales by managing internet leads, answering inquiries, conducting outbound follow-up calls, scheduling appointments, recording customer interactions in the CRM, and introducing clients to sales advisors. Maintains customer relationships through lease-end guidance, telemarketing, and portfolio management while providing excellent service and administrative support to sales and service teams.

Lead variable operations for a high-volume BMW dealership, overseeing new vehicle sales, desk operations, sales processes, customer lifecycle management, performance accountability, coaching, talent development, inventory strategy, and customer experience standards. This hands-on leader will work on the showroom floor, build a strong culture, and drive consistent performance across departments.