BMAT Music Innovators
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The Operations Lead will manage the Back Office operations team, ensuring exceptional service for clients in the music industry, while collaborating with internal teams and enforcing quality assurance protocols. This role involves understanding client needs and adapting processes accordingly to improve operations and revenue streams.
Seeking an Operations Specialist to lead client operations, translate needs into technical specifications, and deliver excellent services. Responsibilities include implementing QA processes, understanding client needs, and developing creative solutions. Requires knowledge of online music royalty distribution processes, project management experience, and communication skills. Must be based in Spain with fluency in English. Preferred knowledge of SQL or NoSQL queries and Python.