BM Technologies, Inc.
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The Disputes Analyst manages billing disputes and fraud activities, ensuring timely processing of chargebacks and customer inquiries. Responsibilities include analyzing documentation for chargeback eligibility, maintaining dispute inventory, collaborating with support teams, and recommending procedural changes to enhance efficiency.
The role involves collaboration with a cross-functional team, focusing on developing high-quality software solutions. Responsibilities include ensuring performance, scalability, and quality in software design, while documenting work for clarity and improvement of the software development lifecycle.
The UX Designer will craft user-centered design solutions for a digital banking platform, collaborating with cross-functional teams and stakeholders. Responsibilities include designing wireframes, user flows, and prototypes, participating in usability studies, and maintaining design systems. The role emphasizes delivering a seamless user experience across various digital channels.