Teams at BlueVoyant

Leads and scales indirect sales channels through resellers, distributors, system integrators, MSPs, and technology alliances. Manages channel and partnership teams, develops partner GTM strategy, recruits and activates partners, drives partner-sourced revenue, forecasts pipeline, builds executive relationships, delivers enablement, monitors KPIs, conducts QBRs, and negotiates agreements. The role requires cross-functional collaboration with Sales, Marketing, and Product and typically involves 25–50% travel.

Leads the operational backbone for a global Customer Experience organization, integrating Support, SOC, Deployment, Professional Services, DFIR, and Customer Success. Owns CX transformation programs, systems and data, dashboards, customer health scoring, onboarding, entitlements, capacity planning, quality improvement, and executive reporting. Builds scalable processes, self-service capabilities, and a CX Operations team while driving cross-functional accountability and measurable improvements in retention, service levels, onboarding time, and customer satisfaction.

Own SLED territory development and quota-carrying enterprise sales for cybersecurity solutions. Generate pipeline through direct prospecting and Microsoft, Cisco, and channel partnerships; manage complex sales cycles; engage executive stakeholders; position security platforms; deliver proposals; maintain forecasts and Salesforce data; and collaborate with Sales Engineering, Marketing, Product, and Customer Success to drive growth.