Teams at BlueCross BlueShield of South Carolina

Manages enterprise websites, portals, and digital content by improving quality, accessibility, compliance, SEO, and user experience. Coordinates web projects from scoping through implementation, leads collaboration between business and technical teams, resolves web issues, develops multimedia presentations, documents processes, and supports reporting and digital strategy. The role is fully remote and requires strong organization, communication, writing, analytical, and project coordination skills.

Design end-to-end digital experiences for a health insurance portal and app across mobile, tablet, and desktop. Conduct user research, usability testing, task-flow analysis, prototyping, and iterative design. Collaborate with stakeholders, product owners, and developers to translate complex requirements into accessible, effective interfaces. Create documentation, UI copy, and design standards while mentoring designers and advancing UX practices, including adoption of AI tools.

Provides administrative and project support, coordinates area-specific projects, prepares reports and presentations, manages confidential records, organizes workflow, coordinates supplies, and completes special projects. The role requires strong organization, communication, judgment, business math, analytical skills, and proficiency with Microsoft Office. This is a full-time onsite position in Columbia, South Carolina, requiring the ability to obtain a security clearance.