Teams at BlueCat

Leads BlueCat’s global Mid-Market sales organization across North America, EMEA, and APAC. Owns go-to-market strategy, bookings and ACV targets, pipeline generation, forecasting, partner-led sales, coverage models, quota capacity, and regional execution. Develops sales leaders and teams, establishes activity-based operating rhythms, drives new-logo acquisition and account expansion, and collaborates cross-functionally to support scalable growth. Reports to the Chief Revenue Officer and travels frequently worldwide.

Designs and documents future-state revenue processes, operating frameworks, data standards, and AI-ready workflows across the GTM lifecycle. Owns process governance, CRM and CPQ requirements, data flows, automation opportunities, tool rationalization, KPI definition, UAT, rollout, and change adoption. Partners with senior stakeholders, Analytics, Enablement, and GTM Systems to improve process performance, data quality, and operational scalability.

Manage a shared portfolio of B2B SaaS customers through prioritized, signal-driven engagement. Responsibilities include onboarding, adoption, product demonstrations, technical enablement, troubleshooting coordination, value realization, churn-risk detection, renewal readiness, cross-sell identification, and rigorous documentation. The role requires managing multiple customer conversations, maintaining accurate Totango and Salesforce records, translating technical capabilities into business outcomes, and collaborating with Support, Product, Renewals, and Sales teams.