BlueCat Benefits Overview

Leads BlueCat’s global Mid-Market sales organization across North America, EMEA, and APAC. Owns go-to-market strategy, bookings and ACV targets, pipeline generation, forecasting, partner-led sales, coverage models, quota capacity, and regional execution. Develops sales leaders and teams, establishes activity-based operating rhythms, drives new-logo acquisition and account expansion, and collaborates cross-functionally to support scalable growth. Reports to the Chief Revenue Officer and travels frequently worldwide.

Manage a shared portfolio of B2B SaaS customers through prioritized, signal-driven engagement. Responsibilities include onboarding, adoption, product demonstrations, technical enablement, troubleshooting coordination, value realization, churn-risk detection, renewal readiness, cross-sell identification, and rigorous documentation. The role requires managing multiple customer conversations, maintaining accurate Totango and Salesforce records, translating technical capabilities into business outcomes, and collaborating with Support, Product, Renewals, and Sales teams.

Manage a shared portfolio of B2B SaaS customers through prioritized, signal-based engagement. Responsibilities include onboarding, adoption support, product demonstrations, technical enablement, troubleshooting coordination, value realization, churn-risk detection, renewal readiness, and identifying expansion opportunities. Maintain accurate customer documentation and CRM data in Totango and Salesforce while managing multiple concurrent conversations and contributing to customer success KPIs.