Teams at Bluebird Kids Health

Review and resolve patient insurance eligibility and coverage issues before visits, communicate with payers and families, document insurance details in the EHR, escalate scheduling issues, follow up on PCP and COB discrepancies, collect appropriate payments, and support practice teams and billing with insurance-related inquiries.

Drive new patient acquisition through community partnerships, events, and outreach. Build relationships with OBGYNs, schools, and community groups, own Expecting Parent Meet & Greets, qualify and manage community-generated leads in the CRM, and execute follow-up to convert families into patients.

Drive new patient acquisition through community partnerships, events, and outreach in Broward County. Own lead lifecycle from qualification to enrollment, host Expecting Parent Meet & Greets, manage CRM records, follow up via phone/text/email, and meet monthly growth goals through relationship-building with OBGYNs, schools, hospitals, and community organizations.