Teams at blueAPACHE

Manage commercial relationships for a portfolio of MSP clients: build trusted advisor relationships, maintain CRM pipeline, negotiate renewals, provide quotations, run account governance (monthly reports, QBRs), work with Service Delivery to identify risks and opportunities, audit billing, and drive retention and revenue growth.

The Portfolio Engineer provides advanced infrastructure support, mentors engineers, oversees project delivery, and ensures compliance with ITIL processes. They investigate incidents and engage in pre-sales scoping, serving as a technical advisor for customer groups.