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The Senior Project Engineer (Systems) role involves providing advanced systems engineering support, mentoring junior engineers, designing and implementing IT solutions, managing project plans, and ensuring compliance with project standards. The engineer will collaborate with project managers to deliver scalable and reliable solutions while adhering to ITIL framework processes.
The Senior Network Engineer will oversee infrastructure projects involving various networking technologies, providing guidance to engineers, collaborating with presales architects, and ensuring project delivery from inception to closure. Responsibilities include planning and executing network solutions, conducting internal training, and traveling for project tasks.
Provide technical support and troubleshooting assistance for clients, ensuring prompt resolution of IT issues. Collaborate with the Service Desk and other teams to identify and address problems, escalating complex issues when necessary, while maintaining customer satisfaction.