Teams at Blue Mantis

Leads client-facing enterprise network solution architecture and technical presales for complex pursuits. Translates business needs into scalable designs spanning routing, switching, SD-WAN, SASE, wireless, data center, cloud connectivity, segmentation, and network security. Develops cost models, proposals, estimates, and Statements of Work; presents solutions to technical and executive stakeholders; coordinates sales, delivery, engineering, and vendors; validates feasibility; mentors architects; and improves presales standards and reusable assets.

Lead FP&A activities for assigned business areas including budgeting, forecasting, financial modeling, management reporting, KPI dashboards, scenario analysis, and decision support. Partner with business leaders, Accounting, IT, and operations to drive resource allocation, improve processes, and automate reporting to support strategic and operational decisions.

Provide first-level technical support for managed-services clients via phone and web tickets. Troubleshoot, record, resolve, or escalate incidents, manage user accounts, and communicate ticket status within SLAs. Maintain punctual attendance and improve technical and customer-service skills.