Teams at Blue Cross of Idaho

Lead art direction and manage a creative services team to produce visual experiences across print, digital, social, web, video, and presentations. Translate brand and marketing strategy into visual storytelling, oversee creative workflows, mentor designers and UX professionals, ensure brand consistency, manage production and asset systems, and improve creative operations.

Lead enterprise transformation by directing a portfolio of strategic initiatives: prioritize intake, govern delivery, modernize execution capabilities, report outcomes to executives, and build change leadership and team capabilities to ensure sustained adoption and measurable business value.

Build and maintain provider relationships to improve risk adjustment performance. Provide education, outreach, and training; perform medical record reviews and coding; analyze provider performance reports; implement improvement plans and ensure regulatory compliance for risk-adjustment programs.