Teams at Blue Cross Blue Shield Association

Leads enterprise data strategy execution, portfolio investment prioritization, data operations, quality, governance, service management, adoption, and value realization. Establishes roadmaps, operating standards, governance practices, metrics, and executive reporting for critical data assets. Partners with engineering, product, finance, commercial, legal, compliance, and Blue Plan stakeholders while leading teams across data strategy, operations, quality, governance, and product management.

Leads sales enablement for national health insurance accounts, overseeing RFP/RFI support, sales tools, strategic communications, stakeholder relationships, training, and cross-functional collaboration. Manages a team, develops proposal messaging and collateral, establishes service-level agreements, supports Plans and brokers, and drives continuous improvement of sales resources and processes.

Leads business analysis, product-owner activities, and operational coordination for national healthcare network services. Responsibilities include requirements gathering, business-case development, service governance, vendor and contract support, billing and financial operations, onboarding and offboarding, stakeholder engagement, process improvement, and large-scale implementation leadership. The role translates business needs into network-service and engineering requirements, supports product managers, develops training and communication materials, and coordinates cross-functional teams across Blue Plans and business partners.