Teams at Blossom (blossom.net)

Lead technology implementation projects for U.S.-based credit union clients, coordinating cross-functional teams, stakeholders, and vendors from planning through delivery. Responsibilities include project organization, prioritization, deadline management, client communication, implementation oversight, and ensuring accountability throughout project processes. The role requires familiarity with IT processes, software development, SaaS environments, and project management tools including Jira, Confluence, and Zoho.

Facilitate Scrum ceremonies, remove blockers, support multidisciplinary software teams, monitor project metrics and risks, communicate with stakeholders, and drive continuous improvement. The role requires applying Scrum and Agile practices throughout the software development lifecycle while coordinating Spanish- and English-speaking teams in a fully remote fintech environment.

Onboard and configure software for new clients, implement features, provide ongoing data and system support, and serve as the primary client contact. Maintain accurate issue and project tracking, coordinate with cross-functional teams to resolve problems, confirm client satisfaction, and communicate feedback to product management. The role requires strong client service, technical problem-solving, communication, organization, and self-management skills.