Jobs at Bloom Insurance Agency LLC

Monitors and scores recorded call-center interactions against quality standards, identifies performance and compliance gaps, documents findings, recommends improvements, and collaborates with management on corrective actions. The representative communicates agent progress, attends calibration sessions, supports onboarding, performs live monitoring or coaching, and completes ad hoc quality projects. The temporary seasonal role supports Medicare sales programs during the Annual Enrollment Period, with possible extension into the Open Enrollment Period.