Teams at Bloom (makeitbloom.com)

The Operations Manager oversees Bloom’s internal systems, SaaS tools, cloud access, workflow automations, billing processes, and operational infrastructure. The role manages the Dev/Analytics team, administers accounts and licenses, coordinates recurring client billing, maintains contracts and integrations, leads capacity planning and process improvements, evaluates the technology stack, documents workflows, trains employees, and delivers agency-wide operational projects.

Manage large-scale Google Ads and Meta Ads budgets while connecting paid media strategy to business growth, ROI, and ROAS. Use GA4, attribution models, pixels, catalogs, and CAPI to analyze performance and resolve tracking issues. Act as a strategic or technical advisor to clients and internal teams, demonstrating autonomy, leadership, curiosity, and a solution-oriented approach.