Teams at Blockchain.com

Own complex, high-value VIP customer issues end-to-end, investigate transaction and access problems, coordinate with OTC/Engineering/Finance, supervise contractor support agents, coach for quality, monitor VIP activity, and report trends to improve VIP experience.

Design end-to-end consumer experiences across mobile and web for crypto products (wallets, exchange, onboarding, payments, explorer). Create flows, wireframes, prototypes, and polished UI; simplify complex crypto concepts; contribute to design systems; collaborate with PMs, engineers, growth and marketing; mentor junior designers and drive UX quality, trust, and security.

Build and maintain low latency trading services using Rust, ensuring efficient order management and performance optimization in a high-frequency trading environment.