Teams at Blink UX

Lead content modernization for enterprise clients by auditing and redesigning navigation, taxonomy, and content models. Define structured data and schema strategies for AI and search discoverability, assess AI-readiness, run stakeholder workshops, and establish governance, authoring guidelines, and cross-functional alignment.

Design user-centric solutions for digital products, ensuring consistency and accessibility. Collaborate on cross-functional teams and use data to inform design decisions.

Design end-to-end conversational experiences for chatbots, virtual assistants, and AI systems. Translate business and user needs into dialogue models, craft brand-aligned conversational content, build wireflows and prototypes, collaborate with product, engineering, and research, run usability testing and analytics-driven iteration, and ensure accessibility and inclusivity in conversational interfaces.