Teams at Blend

Own escalated IT support beyond Tier 1 while delivering Helpdesk projects from planning through completion. Responsibilities include troubleshooting macOS, Windows, endpoint, identity, and networking issues; identifying recurring ticket patterns; building AI-assisted and automated resolutions; managing tooling, fleet, and identity initiatives; documenting durable solutions; and collaborating with distributed teams. The role requires independent research, hypothesis testing, strong communication, and hands-on experience with modern endpoint, identity, and ITSM platforms.

Lead the technical accounting function by researching complex US GAAP matters, documenting accounting conclusions, managing auditor relationships, designing SOX controls, monitoring FASB and SEC changes, and overseeing technical accounting close activities and disclosures. Partner with Finance, Accounting, Legal, and other stakeholders, develop scalable accounting frameworks and training, improve workflows, and support AI initiatives and process automation.

Own a customized enterprise client build as product owner while advising clients on solution design, requirements, feasibility, and implementation. Lead discovery, backlog management, sprint execution, and collaboration with engineering and product teams. Translate client feedback into repeatable scoping processes, product strategy, packaging, and pricing decisions. The role requires technical product expertise, client-facing communication, mortgage or fintech knowledge, and travel to client sites as needed.