Teams at Blank Street

Partners with field leaders across multiple markets to support hiring, onboarding, employee relations, performance management, engagement, retention, compliance, and leadership development. Coaches general managers and operations leaders, leads investigations, identifies workforce trends and risks, and drives consistent People programs across high-volume food and beverage stores. The role is based in Brooklyn, requires regular store and market travel, and supports frontline hourly teams.

Own global market expansion from research and prioritization through launch, operating model selection, and market performance. Lead cross-functional execution across legal, finance, supply chain, real estate, recruiting, and marketing. Support P&L and day-to-day operations in new markets, act as interim market leader, and recruit and transition responsibilities to Managing Directors as markets mature.

Coordinates barista and shift-lead training from onboarding through accreditation. Leads orientations, seasonal beverage training, new-store openings, coffee and matcha education, and team events across the Boston market. Coaches employees in stores, develops training content and action plans, identifies improvement opportunities, and partners with Operations to strengthen training standards. Requires coffee expertise, advanced latte art skills, strong communication, prioritization, and regular travel between regional stores.