Blank Street Benefits Overview

Lead and deliver barista and shift lead training across Boston: onboard and accredit new hires, run group and in-store trainings, support new store openings and product launches, perform quality assessments, create actionable reports with Operations, and foster a learning culture while coaching for consistent product and hospitality standards.

The Head of Central Operations will build and manage operational standards, orchestrate changes across markets, and design systems architecture. The role demands operational expertise and leadership in high-growth environments, focusing on smart technology integration.

As Global Head of Central Operations, you'll design operational standards, manage change in initiatives, and create systems architecture while ensuring the growth and quality of the Blank Street experience.