Teams at Blackline Safety

Supports Blackline Safety’s Quality and Environmental Management Systems by managing controlled documentation, updating process procedures, coordinating internal and external audits, tracking calibration activities, and supporting continuous improvement. The role requires translating BPMN process maps into structured documents, maintaining SharePoint-based workflows, coordinating vendors and instrument logistics, and helping prepare for ISO 9001, ISO 14001, and ISO 45001 accreditations.

Owns the customer evaluation process throughout the sales cycle by demonstrating, testing, configuring, and supporting Blackline Safety products and web portal solutions. Responsibilities include preparing field-testing scopes, training prospects, analyzing results, preparing customer reports, coordinating demo-device shipments, and providing technical support. The role partners with sales managers and distribution partners while managing multiple projects and adapting solutions to customer needs.

Generates and qualifies new business opportunities across North America through outbound calls, email, LinkedIn, social media, research, and networking. The role researches prospects, understands their needs, qualifies leads, schedules discovery calls and demonstrations for sales managers, maintains pipeline activity in HubSpot, tracks performance metrics, and collaborates with Sales, Marketing, Customer Success, and channel partners. It also represents the company at conferences and customer events.