Teams at BlackHawk Industrial

Manage existing and new customer relationships to meet sales and profit goals. Maintain product knowledge, present solutions, provide technical support, pursue onsite sales, communicate market feedback to management, and ensure customer satisfaction while following ISO processes and safety policies.

Manage and grow new and existing industrial customer relationships to meet sales and profit goals. Present products, provide technical support, resolve customer issues, report market trends, support onsite sales/service, follow ISO processes, and participate in sales/technical meetings.

Lead onsite support team at customer location, execute customer program deliverables, promote safety culture, manage KPIs, inventory, ERP order management, hiring, training, scheduling, and act as primary liaison to customers and suppliers while driving cost reduction and resolving customer issues.