Black Diamond Solutions
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The IT Help Desk Level 1/Level 2 position involves providing technical support for hardware and software issues, troubleshooting PC and wireless networking problems, managing technical tickets, and assisting users with Windows and Mac operating systems.
The Digital Content Writer will create engaging content for various channels including email, blogs, and web pages, while also conducting interviews with clients and internal teams. The role includes repurposing content and creating case studies to enhance brand messaging.
The IT Systems Administrator is responsible for maintaining internal systems and clients’ environments, providing technical assistance, managing Microsoft technologies, firewalls, cloud infrastructure, and remote access technologies. Duties include improving client service, leading junior technicians, documenting processes, and responding to service requests, ensuring system integrity and client satisfaction.
The Experienced Embroidery Operator will run single and multiple head commercial embroidery machines, specifically Tajima and Barudan. Responsibilities include managing tasks independently or in a team, maintaining quality, and interacting with clients as needed, while keeping a clean workspace.
The Sales Assistant will support the sales team by helping determine products and services, creating quotes for clients, networking, and ensuring an exceptional customer service experience. The role also involves following up on sales activities to enable top producers to focus on acquiring new business while supporting existing clients.
The position involves overseeing the complete production cycle of screen printed garments, including screen creation, paint mixing, and the use of manual and automatic presses, while also coordinating with the sales team on timelines and deadlines.
The Embroidery Machine Operator will run single and multi-head commercial embroidery machines, with a focus on producing high-quality work. Responsibilities include managing multiple tasks independently or as part of a team, improving processes for customer satisfaction, and maintaining a clean workspace. Client interaction may be required occasionally.