Teams at Bizimply

Manage customer relationships, onboarding, training, support, renewals, retention, and consultative upselling for a SaaS workforce management platform. The role involves understanding customer needs, troubleshooting web and mobile applications, managing feature requests, reporting software bugs, creating training materials, and collaborating cross-functionally with Product to improve customer outcomes and revenue growth.

Build and scale a production Python AI service integrating LLM providers, analytical databases, and real-time streaming responses. Responsibilities include tool calling, agentic loops, prompt engineering, LLM evaluations, SQL-based data grounding, and cost observability. The role also requires secure handling of prompt injection, PII, and service authentication while collaborating alongside a Rails backend.

Sell Bizimply’s SaaS platform to hospitality and retail organizations across the UK North East. Responsibilities include product demonstrations, pipeline management, sales forecasting, quota attainment, customer discovery, outbound prospecting, partnership development, and collaboration with marketing, product, and sales teams. The role requires understanding multi-location hospitality and retail operations, managing customer relationships, and achieving new-business targets.