Teams at Bit by Bit Computer Consulting

Provide Level 2 remote IT support and escalation for MSP clients: troubleshoot Windows/Mac, Microsoft 365, servers, virtualization, networking, backups and security; manage tickets, lead projects, create documentation, mentor Level 1 staff, and participate in on-call rotations.

Senior Unix/Linux Engineer responsible for installing, upgrading, migrating, and managing Linux/Unix/AIX servers, automating infrastructure with Ansible/Puppet/Terraform, administering DNS (Infoblox/BIND), supporting virtualized environments (VMware, Azure, OpenStack, Hyper-V, Xen), scripting for automation and performance tuning, and ensuring system security, availability, and reliability for US-based clients during US Eastern Time shift.

The Senior Windows Systems Engineer provides advanced support and administration of Windows environments, managing Active Directory, Microsoft 365, Hyper-V, and automation processes while ensuring system security and stability.