Teams at Bit by Bit Computer Consulting

Coordinate multiple client IT projects from initiation through closeout. Responsibilities include tracking milestones, dependencies, risks, budgets, schedules, resources, documentation, and action items; facilitating communication among clients, engineers, vendors, and service teams; supporting deployments and handoffs; maintaining project and operational systems; and escalating delays or conflicts. The role requires professional U.S. client communication, strong organization, independent follow-through, and familiarity with MSP workflows and technology projects.

Manage and optimize enterprise Unix/Linux environments across on-premises and cloud infrastructure. Responsibilities include server installation, upgrades, migrations, automation with Ansible, Terraform, and Puppet, DNS administration, virtualization support, monitoring, troubleshooting, security compliance, patching, and documentation. The role requires advanced Linux administration, scripting, networking, and automation expertise, along with at least eight years of experience.

Manage assigned client relationships for a managed IT services provider. Lead business and operational reviews, coordinate onboarding, monitor client health and service metrics, communicate technical recommendations, follow up on escalations, and collaborate with helpdesk, engineering, security, projects, sales, and leadership teams. The role supports client retention, satisfaction, engagement, process improvement, and account growth while maintaining CRM and ticketing documentation.