Bionic Benefits Overview

Entry-level sales role contacting small business owners who submit online enquiries, understanding their needs, confirming details, qualifying opportunities, and passing suitable leads to sales closers. The role involves recording information in Salesforce, handling multiple calls, meeting targets, and providing professional customer support. Full training is provided, with opportunities for career development in sales.

Manage and renew existing Bionic energy customer accounts, matching small and medium-sized businesses with suitable energy deals. Responsibilities include needs assessment, deal presentation, negotiation, closing, follow-up calls, customer relationship management, KPI achievement, and cross-selling telecoms, water, and insurance services. The role requires a consultative, target-driven sales approach and strong communication, objection-handling, and rapport-building skills.

Manage post-sale business energy contracts from sale through successful processing. Responsibilities include coordinating with customers and suppliers, resolving queries, gathering missing information, handling terminations, maintaining accurate records, improving workflows, and supporting internal teams with training. The role requires strong organization, customer service, multitasking, contract administration, CRM, and Excel skills in a fast-paced, target-driven environment.