Binary Stream Software Benefits Overview

Lead the full revenue lifecycle across new business, professional services, expansion, retention, and partner-led growth. Own revenue strategy, sales and customer growth teams, Microsoft ecosystem partnerships, services commercialization, pipeline expansion, forecasting, compensation, renewals, and SaaS performance metrics. Drive scalable growth through system integrators, ISVs, resellers, direct sales, and strategic customer relationships while aligning customer insights with product priorities.

Lead complex customer escalations for Dynamics 365 Business Central products, performing advanced troubleshooting, debugging, root cause analysis, workaround development, and customer communication. Collaborate with Support, Product, Engineering, and Implementation teams to resolve bugs and improve processes. Manage high-priority customer portfolios, create technical documentation, mentor analysts, support training, and implement small-scale workflow, automation, and escalation-process improvements.

Develop and maintain Dynamics 365 Business Central and NAV ERP solutions. Responsibilities include AL extension development, integrations using APIs, web services, and .NET, troubleshooting, performance improvements, code reviews, technical documentation, production support, and collaboration with Product, QA, and Functional teams in an Agile environment.