Teams at Billingsley Company

Serve as the community liaison to resolve resident concerns, enforce policies, support retention and leasing, manage resident events and rentable spaces, document interactions and insights in CRM, analyze feedback to improve satisfaction, partner with leadership and marketing, perform inspections and audits, assist with emergencies and weekends, and maintain community appearance and standards to drive high resident satisfaction and positive online reputation.

Provide centralized administrative and resident-account support for multifamily communities: process applications and leases, manage move-ins/outs and renewals, handle billing/delinquency follow-up, complete audits and month-end reporting, coordinate with onsite teams and third parties, and identify workflow improvements to increase efficiency and consistency.

Manage financial health of multifamily properties through accounting, oversee full-cycle processes, ensure timely reporting, and assist in audits.