Teams at Bill Gosling Outsourcing

Create and maintain Workday HR reports and dashboards, analyze workforce data, prepare HR metrics and KPI reports, troubleshoot reporting issues, and improve reporting workflows. The role collaborates with HR teams and business leaders to understand requirements, ensure data accuracy, automate repetitive tasks, and present insights clearly. Workday and Excel experience are central, while Power BI, SQL, Python, and VBA are preferred.

Handles inbound and outbound customer and dealer communications, supports credit processing, communicates credit decisions, structures deals, resolves complaints, updates customer records, and maintains dealer relationships. The role requires accurate bilingual documentation when applicable, regulatory compliance, customer service, de-escalation, problem-solving, and achievement of performance metrics. It is a full-time, office-based position with paid training and career development opportunities.

Leads the enterprise Workday Center of Excellence, overseeing technical execution, integrations, applications, orchestrations, automation, AI enablement, release testing, data governance, security, and compliance. Partners with HR, Finance, Technology, senior management, and the PMO to align Workday solutions with business objectives. Manages and mentors the technical team, drives innovation, and evaluates emerging Workday capabilities.