Teams at Bill Cramer Chevrolet Cadillac GMC, Inc.

Answer inbound calls using set scripts to schedule and confirm service appointments, log customer interactions in the dealership system, follow up on no-shows and internet inquiries, coordinate with service departments, maintain customer records, and uphold company policies, CSI standards, and core values.

Sell new and used vehicles by building rapport with customers, identifying needs, and matching them to appropriate vehicles. Maintain organization, handle multiple customers, complete pre-employment checks, and meet performance expectations in a fast-paced dealership environment.