Big Brothers Big Sisters Ohio Benefits Overview

Guide volunteers and parents through enrollment and onboarding, facilitate pre-match and child-safety trainings, maintain enrollment and training records, develop training materials, and collaborate with program teams to ensure participant readiness and consistent program delivery.

Manage school- and community-based program operations across multiple counties, supervise Match Support Specialists, ensure program quality and compliance with grant and partnership expectations, support enrollment and matches, perform site observations, develop interventions, partner with HR on hiring/training, and serve as liaison between frontline staff and leadership.

Provide customer service to volunteers, youth, and families; enroll, match, and support participants; assess and monitor match relationships for child safety and positive development; deliver interventions and resources; conduct introductions and outcome surveys; maintain accurate documentation and database records; collaborate with staff, attend events, and support program development to meet goals.